Ensemble

Bill joined the RTE board in 2004. Bill has over 25 years of senior level experience in the networking, hardware, software, support and services sectors. He is currently the Vice President of Support and Services for RGB Networks. As an expert in building and growing customer support and service organizations for both start-up and established companies, Jamaca is charged with building on the success of RGB’s customer support efforts as the company expands into new markets and grows its product line. Prior to RGB, Bill was the Vice President of Support and Services at Xsigo Systems, where he was responsible for global customer support for Fortune 500 customers. Preceeding Xsigo, Jamaca was Senior Director of Global Technical Support Operations for Extreme Networks, where he managed global customer support and successfully implemented an initial response center in India. Previously, Jamaca served as Vice President, Customer Services at Agile Software and CIO of the NetCare Professional Services Division of Lucent Technologies (formerly Ascend Communications). Bill is a long time supporter and advocate of RTE.